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My father ran his own business for most of his professional life. I always admired that he was able to venture out on his own and not take the easier route of working for someone else. I grew up knowing that running a small business was not easy, to say the least. Not only did … Continue reading This title will be optimized for maximum engagement

Learning to listen

Designers at Automattic have one common goal that is clearly stated in our creed: I will never stop learning. It’s something that I refer back to when being challenged with a new idea, work method or model of interacting with people that feels foreign to me. It’s that initial fear of being exposed to a new … Continue reading Learning to listen

Buying views with coffee

At Automattic we love to experiment, and as part of an initiative to be more empathetic with our customers we were posed with the following challenge: Pick a colleague’s post, and explain why you chose that one. Outline a plan for the post to get 1,000+ views. Imagine that you have a US $20 budget … Continue reading Buying views with coffee

Conquering isolation on a remote design team

Every designer has experienced overlooking something along a project lifecycle. We are so focused on the task at hand that we want to keep going and fail to request feedback. In a context of remote work there’s even more room for this to happen as there’s more isolation, and we need to have mechanisms in place … Continue reading Conquering isolation on a remote design team